Cancellation policy
Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases. With both one-time purchases and initial subscription orders, you may cancel your initial order within 24hrs and receive a full refund. After 24hrs the option to cancel that initial order is no longer available.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel, pause your subscription, you can do it at any time after your second oder has been placed as we ask for a minimum of two fulfilled order with any subscriptions. If you want to make changes to your subscription, you may do so at anytime. Changes include meal selection and subscription box size. Changes do not include pausing or cancelling your subscription. Refer to the aforementioned writing regarding cancellations and pausing subscriptions. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases. With both one-time purchases and initial subscription orders, you may cancel your initial order within 24hrs and receive a full refund. After 24hrs the option to cancel that initial order is no longer available.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel, pause your subscription, you can do it at any time after your second oder has been placed as we ask for a minimum of two fulfilled order with any subscriptions. If you want to make changes to your subscription, you may do so at anytime. Changes include meal selection and subscription box size. Changes do not include pausing or cancelling your subscription. Refer to the aforementioned writing regarding cancellations and pausing subscriptions. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.